Hours of Operation
The Guest Services staff at Eldorado Scioto Downs can assist you in creating a most memorable experience. We are available 24 hours per day, 7 days per week to assist our guests with ONE Club transactions, account information updates, promotional information and more. Located just past the Veil Bar on the gaming floor.
Eldorado Scioto Downs Guest Services is also a Super Cashier site for winning Ohio Lottery prizes! Stop by to verify and redeem winning tickets valued up to $5,000. This service is available 24/7 and is free for ONE Club members. Lottery customers must be 21 years of age to enter and cash their prizes. A valid photo ID is required during this transaction.